By Joe Wadlington Twitter is where people turn for customer service. The conversational and real-time nature of the platform makes it easy for customers to ask questions, celebrate businesses they like, or reach out if they need any support. According to our research, evidence of this can be found in the fact that the volume of Tweets targeted at brands and...
By Dara Fontein There was no better phrase (besides “snow day”) to hear as a child in elementary school than “We’re going to play a game!” However, this joy was usually quickly erased when your teacher followed up with the ominous “A fun math game!” For many users of Pinterest, this is probably how they feel when they hear Pinterest Analytics. It’s...
By Mary C. Long Brands and businesses are aware of the importance of content marketing, but many are still not seeing the return they’d like. Here are five common mistakes you’re still making and how to fix them. Thinking content marketing doesn’t apply to your business Just because you aren’t a major national or international brand doesn’t mean you can’t benefit from content...
The rise of digital, and social media in particular, has opened loads of new pathways for brands and consumers to connect, with even more platforms continuing to emerge. But the nature of these new channels has changed the way brands and consumers connect and, therefore, it comes with a whole new set of rules. Luckily, the common denominator is pretty simple:...
By Kimberlee Morrison Social media marketers have been plagued with a number of problems in recent years, and it seems that many find it difficult to keep up with the changing objectives. The 2016 State of Social Marketing report from Simply Measured provides valuable insight into the areas marketers need to work on. Some businesses are becoming more sophisticated in their understanding of...
By: Larry Kim Your organic click-through rate is ridiculously important. While it may not be a direct ranking signal that's even part of Google's core algorithm, I believe CTR is an indirect signal that definitely impacts rank. And if you improve your click-through rate, you should see your rankings and conversions improve. Although having a high organic CTR is crucial, having positive...
By Matt Diederichs Influencer marketing. For savvy business owners staying up to date on social media tactics, it may seem like ‘influencers’ are all anyone’s talking about in 2016—and with good reason. A recent study found that influencer marketing pays an average of $11.20 in earned media value for every $1.00 of paid media spent. And it’s not only the big brands...
By Ash Read When I first started out in marketing, I didn’t quite predict that I’d be a part-time designer, too. Now, in 2016, visual content is more than 40X more likely to get shared on social media than other types of content and it’s become obvious and even necessary for all of us marketers to have some at least basic design...
By Brian Peters I consider myself a pretty lucky guy. I have the amazing privilege of speaking with social media managers from a variety of brands and industries around the world on a daily basis. Listening and learning about the projects they’re working on, their biggest challenges, and what their aspirations are on social media now and in the future has helped me...
According to a recent study by Pardot, 80 percent of consumers are more likely to evaluate solutions from the brands they follow on social channels. It’s also been revealed that 67 percent of people are more likely to buy from brands they follow on Twitter, and that 79 percent of people will recommend brands they follow. With more than 2.3 billion...