By Michael Aynsley Compelling visuals may be what Instagram is all about, but an effective Instagram caption will push the engagement needle, getting you more Likes and comments. And engagement, dear readers, is key. With the recent changes to Instagram’s algorithm, posts now appear in feeds “based on the likelihood [the audience] will be interested in the content.” That means that a...
By Rohan Ayyar It has been quite some time since Microsoft acquired LinkedIn, and the hubbub surrounding the acquisition seems to be finally slowing down. Nevertheless, the general consensus is that the network will stay a social giant, leaving behind its “professional” competitors. If nothing else, the buyout served as vindication for B2B businesses that rely on LinkedIn for prospecting, marketing and...
By Emily Copp It’s not always simple for brands in regulated industries to get on board with social media. There are risks, and the legal processes offered on traditional communication channels like email aren’t easily replicated. Now, thanks to technology—which allows brands to automate important regulatory processes—these companies can be on social in a safe and secure way. We chatted with Mike Pagani,...
By Christina Newberry Has this ever happened to you? You’re crafting a social social media post. You’ve nailed the message you want to convey. You know that your post needs a photo to ensure maximum engagement, since photos increase Retweets by 35 percent, and Facebook posts with photos get both more Likes and more comments. In fact, you’ve already found the perfect...
By Richard Sunley Social media now informs every aspect of the buyer’s journey—from first learning about a brand right through to post-purchase. Whether we’re looking for a new car or complaining about poor customer service, we’re increasingly turning to social media to do it. Take the example of the travel industry. In 2014, over 80 percent of travellers used social networks for inspiration...
By Aleece Germano By now, we’re all familiar with headline-making stories of social success: Oreo’s dunk in the dark tweet, Coca-Cola’s Share a Coke campaign, and the ALS Ice Bucket Challenge. But what’s a new brand to do when just starting out? How do start-ups fit social into their ever-evolving marketing plans? We spoke with three start-ups experiencing rapid growth and asked...
By Kendall Walters Twitter users rejoiced this month as the platform known for brevity threw its users a few more characters, allowing them to attach rich media—such as a photos, video, or GIFs—or a poll or Quote Tweet without it counting against the 140-character limit. Meanwhile, Facebook put out custom Reactions to celebrate iconic sci-fi series Star Trek’s 50th anniversary. Users had...
Written by Karla Cook It's quite simple: You can't expect to sell the merits of your agency's social media expertise if your Twitter presence is underdeveloped or inactive. How are clients supposed to trust you with their social media accounts if you can't keep up with your own? Your agency's Twitter shouldn't be a jumble of PR announcements and random links -- it...
Written by Sophia Bernazzani I recently came across the greatest dog bed in the history of dog beds -- seriously, it felt like it was made of clouds. And after asking the dog owner about it, I was pleasantly surprised to find out that the same company also made regular beds. (Score.) Needless to say, I'm now the proud owner of the...
By Brad Shimp CRM software can provide a powerful lift for your small business. Used correctly, you can build highly useful contact profiles and shine a light on the contacts who need your attention right now. The true power of a CRM for a small business comes when the whole team is on board and using it every day. This is because...